Accessibility Statement

1. Website Accessibility

We are actively working to improve the accessibility of www.foxboroblackcar.com and have taken the following steps to support users with disabilities:

• Semantic HTML structure used throughout all pages to support screen readers
• Alternative text provided for all informational images
• All pages support keyboard navigation without requiring a mouse
• Color contrast ratios meet or exceed the WCAG 2.1 AA standard of 4.5:1 for body text
• All form fields include visible and descriptive labels
• Links include descriptive text to communicate their destination or function
• Our booking system is provided by a third-party platform (MyLimoBiz). We encourage users who experience accessibility issues with the booking widget to contact us directly so we may assist you by phone or email.

We recognize that accessibility is an ongoing process. If you encounter any barriers on our website, please contact us at the information provided at the bottom of this page and we will address your concern promptly.

2. Transportation Accessibility

Foxboro Black Car Company is committed to providing equal access to our transportation services for all passengers, including those with disabilities. We offer the following accommodations:

Wheelchair & Mobility Device Assistance

• Passengers requiring wheelchair-accessible vehicles should contact our dispatch team at least 48 hours in advance to arrange an appropriate vehicle
• Our chauffeurs are trained to assist passengers with mobility limitations with safe boarding and exiting of vehicles
• Folding wheelchairs and mobility aids can be accommodated in many of our vehicles at no extra charge

Service Animals

Service animals are welcome in all Foxboro Black Car vehicles at no additional charge, in compliance with the ADA. Passengers are not required to present documentation for service animals. Please advise us at the time of booking so we may note it on your reservation.

Hearing & Visual Impairments

• Passengers who are deaf or hard of hearing may communicate with us via WhatsApp at +1 (617) 352-9537 or by email at Support@foxboroblackcar.com
• Passengers with visual impairments are welcome to request assistance from our chauffeurs for boarding, navigation, and handling of luggage
• Meet-and-greet service with personal assistance is available on request at no additional charge for passengers who need additional support

Medical & Special Needs

• Passengers with medical equipment such as portable oxygen concentrators or dialysis equipment may request vehicles with additional space
• If you have specific medical or mobility requirements, please contact us in advance so we can assign the most appropriate vehicle and chauffeur

3. Booking Accessibility

We understand that online booking may not be accessible to everyone. Passengers may always book transportation by the following accessible alternatives:

• Phone: +1 (617) 352-9537, available 24 hours a day, 7 days a week
• WhatsApp: +1 (617) 352-9537, text and voice messages accepted
• Email: Support@foxboroblackcar.com, responses within 2 business hours during office hours

Our dispatch team is trained to assist passengers with accessibility needs and will make every reasonable accommodation to ensure a safe and comfortable ride.

4. Third-Party Booking Platform

Our online booking system is powered by MyLimoBiz, a third-party platform. While we have no control over the accessibility of that platform, we are committed to providing equivalent access to all customers who cannot use the online booking system. Please contact us directly and we will complete your booking manually.

5. Feedback & Contact

We welcome feedback on the accessibility of our website and services. If you experience any barriers, need an accommodation, or have a suggestion, please contact us:

• Phone: +1 (617) 352-9537 (24/7)
• Email: Support@foxboroblackcar.com
• WhatsApp: +1 (617) 352-9537
• Mail: Foxboro Black Car Company, 26 Patriot Place, Ste 200 Foxboro, MA 02035

We aim to respond to accessibility-related feedback within 2 business days. Foxboro Black Car is operated by Apex Black Car & Limousine INC.