Privacy Policy

📱SMS Communications and Mobile Opt-In

What We Collect for SMS Purposes

When you voluntarily check the SMS opt-in checkbox on any form on our website, we collect: your mobile phone number, the date and time of your opt-in, the specific form on which you opted in, and your IP address at the time of opt-in for verification purposes.

How We Use Your Mobile Number

If you have opted in to receive SMS messages from Foxboro Black Car Company, we may send you text messages related to the following conversational purposes:

• Responses to inquiries submitted through our contact, booking, and service request forms
• Booking confirmations, dispatch updates, and ride status communications
• Follow-up communications related to a service request or inquiry you initiated
• Answers to questions submitted via our website forms

We do not send promotional bulk SMS campaigns or marketing blasts. Our SMS program is conversational in nature — we respond to you; we do not initiate unsolicited outreach.

SMS Sharing — Critical Disclosure

Message Frequency

Message frequency varies depending on the nature of your inquiry or booking. You may receive up to 5 SMS messages per interaction related to conversational purposes (for example, a back-and-forth exchange regarding a booking question). You will not receive recurring automated marketing messages.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and pricing plan. These rates are determined by your carrier and are outside our control. Rates may vary for domestic and international messages.

How to Opt In to SMS

You may opt in to receive SMS messages from Foxboro Black Car Company by checking the SMS consent checkbox on any form on our website where phone numbers are collected. The checkbox is not pre-selected and is entirely optional. Choosing not to check the box will not affect your ability to submit the form or receive our services.

How to Opt Out of SMS

You may opt out of receiving SMS messages from us at any time using either of the following methods:

• Reply STOP to any SMS message you receive from us. After replying STOP, you will receive one final confirmation message and no further SMS messages will be sent.
• Contact us directly at +1 (617) 352-9537 or Support@foxboroblackcar.com to request removal from our SMS list.

Help

If you experience any issues with our SMS communications, reply HELP to any SMS message you receive, or contact us directly at +1 (617) 352-9537 or Support@foxboroblackcar.com. Our dispatch team is available 24 hours a day.

Standard SMS Disclosures

• Message and data rates may apply.
• Message frequency varies.
• Reply STOP at any time to opt out of SMS messages.
• Reply HELP for assistance, or contact us at +1 (617) 352-9537.

1. Who We Are

This Privacy Policy applies to:

• Trade Name: Foxboro Black Car Company
• Operating Entity: Apex Black Car & Limousine INC.
• Address: 26 Patriot Place, Ste 200 Foxboro, MA 02035
• Phone: +1 (617) 352-9537
• Email: Support@foxboroblackcar.com

References to “we,” “our,” or “us” in this policy refer to both Foxboro Black Car Company and Apex Black Car & Limousine INC.

2. Information We Collect

2.1 Information You Provide Directly

When you use our website, book a ride, request a quote, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Pickup and drop-off addresses
• Flight numbers and arrival / departure times
• Payment information (processed securely by our third-party payment processor, we do not store full card numbers)
• Company name and business billing information (corporate accounts)
• Special requests or accessibility needs you choose to share
• Account login credentials if you create an account on our booking platform

2.2 Information Collected Automatically

When you visit our website, we and our third-party partners may automatically collect:

• IP address and approximate geographic location (city/state level)
• Browser type and version
• Operating system
• Pages viewed and time spent on our website
• Referring website or search terms used to find us
• Device type (desktop, mobile, tablet)

This information is collected through cookies, web beacons, and similar tracking technologies as described in Section 7.

2.3 Information from Third Parties

We may receive information about you from:

• Our booking platform (MyLimoBiz) when you complete a reservation or create an account
• Payment processors when processing your transaction
• Corporate account administrators who book on behalf of their employees

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• To process and confirm your bookings and quote requests
• To dispatch a chauffeur to your pickup location
• To monitor your flight and adjust your pickup time accordingly
• To contact you regarding your reservation, including confirmations, reminders, and any changes
• To process payments and issue receipts and invoices

3.2 Account Management

• To create and manage your online account
• To provide access to your booking history, invoices, and saved preferences
• To manage corporate account billing and reporting

3.3 Communications

• To respond to your inquiries, complaints, or feedback
• To send service-related notifications (e.g., chauffeur on the way, ride completed)
• To send marketing communications if you have opted in, you may opt out at any time

3.4 Legal & Safety

• To comply with applicable laws and regulations
• To detect, investigate, and prevent fraud, unauthorized access, or other illegal activities
• To enforce our Terms and Conditions
• To protect the rights, safety, and property of Foxboro Black Car Company, our customers, and our chauffeurs

3.5 Business Operations

• To analyze how our website and services are used in order to improve them
• To manage our internal operations and customer records

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

4.1 Service Providers

We share necessary information with trusted third-party service providers who assist us in operating our services, including:

• Booking Platform: MyLimoBiz, processes reservations and account management
• Payment Processors: PCI-DSS-compliant processors who handle card transactions securely
• Flight Tracking Services: Used to monitor your arrival flight status
• Communication Services: For sending SMS, email, and WhatsApp notifications related to your ride

All service providers are contractually required to protect your information and may only use it for the purposes we specify.

4.2 Chauffeurs

We provide our chauffeurs with the minimum information necessary to complete your ride: your name, pickup location, drop-off location, and flight number (if applicable). Chauffeurs do not receive your payment information, full contact details, or account credentials.

4.3 Corporate Accounts

If your ride is booked under a corporate account, your employer or account administrator may have access to booking records, receipts, and trip details associated with that account.

4.4 Legal Requirements

We may disclose your information if required to do so by law, subpoena, court order, or government request, or if we believe disclosure is necessary to protect the rights or safety of any person.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing services to you
• Maintain your account and booking history
• Comply with legal, tax, and accounting obligations (typically 7 years for financial records)
• Resolve disputes and enforce our agreements

When your information is no longer required, we will securely delete or anonymize it.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our website
• Secure, access-controlled systems for storing customer records
• PCI-DSS-compliant payment processing, we do not store full credit card numbers on our systems
• Limited employee access to customer data on a need-to-know basis

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze website usage. Types of cookies we use include:

• Essential Cookies: Required for the website to function. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics). These are anonymized and do not identify you personally.
• Marketing Cookies: Used to measure the effectiveness of our advertising. These are only set with your consent.

You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website or booking system.

8. Your Rights

As a resident of Massachusetts or any U.S. state with applicable privacy laws, you have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information, subject to legal obligations requiring us to retain certain records
• Opt-Out of Marketing: The right to opt out of marketing communications at any time by contacting us or clicking “unsubscribe” in any marketing email
• Data Portability: The right to request your data in a portable format where technically feasible

To exercise any of these rights, contact us at Support@foxboroblackcar.com or call +1 (617) 352-9537. We will respond within 30 days.

9. Children’s Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately at Support@foxboroblackcar.com and we will promptly delete such information.

10. Third-Party Links

Our website may contain links to third-party websites, including our booking platform (MyLimoBiz). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services following any update constitutes your acceptance of the revised policy.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

• Foxboro Black Car Company / Apex Black Car & Limousine INC.
• 26 Patriot Place, Ste 200 Foxboro, MA 02035
• Phone: +1 (617) 352-9537
• Email: Support@foxboroblackcar.com
• WhatsApp: +1 (617) 352-9537